Contact information

The Resurgence

Address:

574 Riwaka Valley Road,
near Abel Tasman
NELSON, NEW ZEALAND

Phone:

+64 6 528 4664

Email address:

info@resurgence.co.nz

Website address:

www.resurgence.co.nz

 

 

 

 

Resurgence rates

Terms & Conditions

Cancellation Policy
Due to our size, any cancellation will affect us significantly. We enforce our cancellation policy so we recommend guests take out travel insurance.
 100% of the total booking price (including dinners & pre-booked activities) for
cancellation within 14 days of arrival date or in the case of non-arrival / early departure
 50% of the total booking price for cancellations within 30 days of arrival date
 25% of the total booking price for cancellations within 60 days of arrival date
 100% of the total booking price for cancellations within 90 days of arrival date for DBB-1N, DBB GROUP, DBB GROUP-1N products and for bookings of 7 or more room nights (single or multi-room bookings)
Children Policy
 Please note that our facilities are not suitable for toddlers or children under 18
 Babies under 6-months welcome in Bush Suites or for DBB GROUP bookings
Minimum Stay
 Most of our products have a two night minimum stay
 Single night stays are considered under certain conditions, please contact us
Smoking Policy
 We are a no smoking property. Fire is our biggest risk. Any smokers must be outside, well away from other guests and open windows / doors. Anyone ignoring this rule will be charged a cleaning surcharge and may be asked to leave.
Maximum Occupancy
 All rooms sleep a maximum of 2 adults
Dinner
 Dinner price includes pre-dinner aperitifs & nibbles from 7pm & post-dinner coffee but excludes drinks with or after dinner. The set-menu dinner is served around 7:30pm. Please advise any special dietary restrictions when booking.
Check-in and Check-out times
 Check-in time is between 3 – 6:30pm. Contact us to request an early/late check-in
 Check-out from room no later than 10.30am
Christmas
 No check-in or check-out on December 25th. No Christmas surcharges.
 Reduced room servicing on 25th. Festive dinner on the evenings of 24th & 25th
Other Terms & Conditions
 We reserve the right to upgrade guests to a higher room class
 We reserve the right to refuse any bookings without reason
 We reserve the right to amend our Rates & Terms & Conditions (excluding existing bookings and contracted terms)